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FAQs Product

PRODUCT AVAILABILITY

Where can I browse and download a digital catalogue?

Click here to browse and download the digital catalogue on the B&B Italia website under ‘Catalogues’.

Can alterations be made to a current Product / Model?

All B&B Italia product sold through our eCommerce platform is sold as is – as to order any product outside of the given catalogue – we would suggest making an appointment within our Design Program.

Why can’t I find the B&B ITALIA product I am looking for?

All product offered through our Online program is a selection taken from the Icon Collection.

What payment methods are accepted?

B&B Italia accepts the following payment methods:

  • Credit / Debit card
  • Wire transfer​
Does B&B Italia have online exclusive products?

Yes – B&B Italia offers exclusive product that can be identified by a dedicated label found on the said product page.

FABRIC CARE / MAINTENANCE

Where can I find fabric care instructions?

A fabric sample is provided upon delivery of product which details fabric content – as well as maintenance instruction. If unavailable, please contact shoponline.customercare@bebitalia.com with your Order No and / or name purchased under.

How can I find the fabric content?

A fabric sample is provided upon delivery of product – this card will list the fabric content, as well as care instruction. All fabric in our current collection can also be found on each Product page.

Is velvet easy to maintain?

Velvet does require light regular maintenance as to retain the fabric’s unique luster – as the fabric by nature is prone to light crushing of the pile with use and is easily addressed.

To maintain you would use a soft pile brush and light steam held at a distance of at least 6 in – also note to avoid direct contact with the product’s stitching.

Is gamma leather a natural leather?

Gamma Leather is a genuine leather that has been subject to a refining process – and treated with a polyurethane coating for added protection.

CAMALEONDA

Are the Camaleonda modules linked together?

The Camaleonda is module based – and lends the option to build, detract and / or separate the pieces to meet each individual’s own taste.

Can I order additional carabiners?

Besides what is offered on our Online Platform, additional pieces can be purchased through our Design Service – and / or one of our B&B Italia Showrooms.

Is Enia velvet and Licata velvet similar?

Both beautiful in their own way – Enia is contructed of 100% recycled PET fiber – with Licata consisting of more natural fibers – such as cotton, wool and alpaca. Licata would be the more typical velvet – whereas Enia features a rope-like texture and marled feel.

Does Camaleonda contain the “famous” steel structure / Is it produced with the polyurethane moulded technique?

No – the Camaleonda is no longer constructed using the original steel structure – but instead now adheres to a more eco-conscious model in the use of a ‘polyurethane moulded production technique’.

Are the covers easily removable?

Yes – the slipcovers on our Camaleonda, like most of our product has been successfully removed by our clients – however, we always recommend a skilled upholsterer.

What are the different colors of the backrest/armrest referring to ?

They are indicating the two different heights of the backrest/armrest element.

How much does the Camaleonda sofa cost?

The Camaleonda price depends on the composition and the structure. The price range is from 16K to 21K depending on the fabric and modules chosen.

What are the Camaleonda couch sizes?

The standard three-seat sofa is about 38” wide per module, 37 ¾” deep, and about 36 3/8 ‘’ tall. To know more about the specific sizes please refer to the dimensions detail image in the product detail page (Camaleonda straight and Camaleonda Sectional).

TUFTY-TIME

Are the modules linked together?

Yes – the modules of Tufty-time are connected by ‘feet’ that secure the pieces to create a sectional – note these feet can be removed if their use is not desired.

What colours is the Tufty-Time sofa available in?

Tufty-Time Sofa in all variants (Straight, Right, and Left sectional) is available in Grey, Rope and Blue. Touching and comparing fabrics and colours are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

What texture is the Tufty-Time sofa available in?

Tufty-Time Sofa in all variants (Straight, Right, and Left sectional) is available in Astro Rattier. Touching and comparing fabrics and colors are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

How much does the Tufty-Time sofa cost?

The Tufty-Time price depends on the composition and the structure. The price range is from 12K to 13K depending on the fabrics and modules chosen.

What are the Tufty-Time sofa sizes?

The standard three-seat sofa is about 112 5/8 ’’ wide, 42 7/8 ‘’ deep (chaise-longue 59’’), and about 24 ¾ ‘’ tall. To know more about the specific sizes please refer to the dimensions detail image in the product detail page (Tufty-time straight and Tufty-time Sectional)

CHARLES

What is contained in the seat and back cushions?

The Charles seat cushion contains a mixture of 55% Polyurethane, 35% Down Feather and 10% Polyester fiber.

Why is my almost new Charles sofa and cushions looking crumpled and crushed?

The Charles requires regular maintenance to retain the plush feel and form of the seat cushion as it is comprised of a high percentage of down. This lends to the ultimate comfort of the piece – however, is subject to slight compression if not properly maintained.

The Charles has three points of maintenance – (1) to smooth the seat cover if visible seat marks are present after use (2) to flip the seat cushion on its side lengthwise and bat all areas as to equalize the down – and (3) fluff throw cushions as needed. 

How can I maintain cushions?

Please refer to B&B USA to receive a tutorial video about maintaining cushions of Charles.

What colours is the Charles couch available in?

The Charles Sofa in all variants (Straight, Right, and Left sectional) is available in Ice, Anthracite, and Iron Grey. Touching and comparing fabrics and colors are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

What textures is the Charles sofa available in?

The Charles Sofa in all variants (Straight, Right and Left sectional) is available in Esopo Rattier. Touching and comparing fabrics and colors are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

How much does the Charles couch cost?

The Charles price depends on the composition and the structure. The price range is from 9K to 22K depending on the fabric and modules chosen.

What are the Charles sofa sizes?

The Charles Straight sofa is about 90 ½ ’’ wide, 38 ¼ ‘’ deep, and about 28 ¾ ‘’ tall. To know more about the specific sizes please refer to the dimensions detail image in the product detail page.

The Charles Sectional sofa is about 128 ¾ ’’ wide, 38 ¼ ‘’ deep (chaise-longue 62 ¼‘’), and about 28 ¾ ‘’ tall. To know more about the specific sizes please refer to the dimensions detail image in the product detail page.

HUSK

Can I order new cushions for this product?

Yes, you can order cushions for Husk– please either contact one of our B&B Italia showrooms – or if preferred, our Design Service.

What textures are used for Husk armchairs?

The Husk Armchair in all variants (Low armchair High armchair with or without footrest) is available in Velvet, Rattier, and Canvas. Touching and comparing fabrics and colors are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

What colours is the Husk armchair available in?

The Husk Armchair in all variants (Low armchair High armchair with or without footrest) is available in Milo Natural, Lodi Light Grey and Edit Anthracite. Touching and comparing fabrics and colors are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

How much does the Husk armchair cost?

The Husk price depends on the composition and the structure. The price range is from 6K to 9K depending on the fabric and models chosen.

HARBOR

Do all the Harbor products have reclining back?

No – this is strictly a design characteristic of the Harbor Laidback.

What textures are used for Harbor armchairs?

The Harbor Armchair and the Harbor Laidback Armchair come in Leather and Canvas. Touching and comparing fabrics and colours are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

What colours is the Harbor armchair available in?

The Harbor Armchair is available in dove grey Leather or in Blue, Brick, and black Canvas. The Harbor Laidback Armchair is available in dove grey Leather or in Sara blue canvas. Touching and comparing fabrics and colours are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

How many models are available for the Harbor armchair?

The Harbor Armchair is available in two versions: the standard and the reclining. Both versions can be bought with or without the footrest. 

How much does the Harbor armchair cost?

The Harbor price depends on the composition and the structure. The price range is from 4K to 12K depending on the fabric and model chosen.

SERIE UP

Can I order new covers?

Yes – however, the UP cover is quite difficult to remove / install – and would need to be addressed by a professional.

Is the UP Junior available in other colors ?

The UP Junior is available in both Red and Yellow – however, only the Red is available for purchase on our Online Platform. In both cases the chain will be red.

What colours is the Serie 2000 armchair available in?

The Serie UP 2000 armchair is available in Lora Black, Red, Graphite, Soara Striped beige/orange, and Coral Pink. Touching and comparing fabrics and colors are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

What textures are used for Serie 2000 armchairs?

The Serie UP 2000 armchair is available in Jersey. Touching and comparing fabrics and colours are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

How many models are available for the Serie 2000 armchair?

If you are a Serie UP lovers you can have a look at the Serie UP 50 or the UP Junior.

How much does the Serie 2000 armchair cost?

The Serie UP 2000 price depends on the composition. The price range is from 6K to 7K depending on the fabric and models chosen.

GRANDE PAPILIO

Can I select the color of the zip on the back?

No – this detail is an integral part of the designer’s intention for the piece Grande Papilio – and can therefore, not be altered.

What colours is the Grande Papilio armchair available in?

The Grande Papilio armchair is available in Adria Dark Grey and Hazelnut. Touching and comparing fabrics and colours are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

What textures are used for Grande Papilio armchairs?

The Grande Papilio armchair is available in Satin. Touching and comparing fabrics and colors are fundamental steps in defining the perfect product that matches your spaces and taste, that’s why B&B clients may order up to 3 free swatches delivered at home in 5 business days. Click here to know more about our premium service.

How many models are available for the Grande Papilio armchair?

The Grande Papilio Armchair is available with or without the footrest. 

How much does the Grande Papilio armchair cost?

The Grande Papilio price depends on the composition. The price range is from 4K to 6K depending on the fabric and models chosen.

LINK

What kind of material is Cristalplant?

Cristalplant is a copyrighted composite material produced in Italy to replicate stone. The Link product is produced within a mold – allowing for no joints, and the production of one singular unique piece.

How many people is the Link table suitable for?
What are the Link table sizes?
How much does the Link table cost?

AWA

Is the white AWA in the same material of all the others one?

No – the AWA in white is composed of Cristalplant – a stone replicant that is appropriate for Outdoor use. The remaining colors are finished in a Hard Polyurethane Lacquer – of which is not suitable for Outdoor use.

What colours is the Awa small table available in?

The Awa side table is available in Satin and Glossy Greige, Olive, Smoke blue, black and in White Cristalplant.

What material is used for Awa small table?

The Awa small table is available in Glossy lacquered, Satin lacquered and Cristalplant Outdoor.

How much does the Awa small table cost?

The Awa small table price depends on the material. The price range is from 1K to 2K.

LE BAMBOLE

Are the cover easily removable?

Yes – the slipcovers on our Le Bambole collection, like most of our products has been successfully removed by our clients – however, we always recommend a skilled upholsterer.

Is the Fungi Forest a new print?

Yes, the Fungi Forest is a new print from the Stella McCartney Summer 2022 runway collection. It is available for Le Bambole, Bibambola e Granbambola selection.

What is the Le Bambole collection inspired by?

Fifty years after their initial creation, Le Bambole by Mario Bellini evolves and becomes even more contemporary thanks to new design choices that make them even more comfortable and increasingly sustainable. The new range sees confirmations and new elements, for a collection that restarts from the essential elements: the Bambola armchair, the Bibambola two-seater sofa, and the Bamboletto double bed. In addition, the three-seater sofa has been updated to meet today's needs, with a deeper seat that has earned it the name Granbambola.

How much does the Le Bambole collection cost?

The Le Bambole collection price depends on the model chosen. The price range for the Bambola armchair is 6K to 7K depending on fabric, the price range for the Bibambola and Granbambola sofa is 8K to 14K depending on fabric and model chosen. The Price rage for the Bamboletto bed is 9K to 11K.

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Discover more about B&B Italia services: order up to 3 free swatches within our selection of colors and textures. Discover our exclusive services reserved to the A&D Trade, as special conditions, immediate shipping and more. Book an appointment with our Design service that offers personalized solutions to help bring your vision to life.