FAQs Account & Subscription

ACCOUNT & SUBSCRIPTION

I created an account but forgot my password. How can I get my password or create a new one? I created an account but forgot my password. How can I get my password or create a new one? I created an account but forgot my password. How can I get my password or create a new one? I created an account but forgot my password. How can I get my password or create a new one?

How can I update my shipping address, billing address or payment method? How can I update my shipping address, billing address or payment method? How can I update my shipping address, billing address or payment method? How can I update my shipping address, billing address or payment method?

How can I delete my B&B Italia account? How can I delete my B&B Italia account? How can I delete my B&B Italia account? How can I delete my B&B Italia account?

What if I don't know my order number? What if I don't know my order number? What if I don't know my order number? What if I don't know my order number?

Is the subscription to the newsletter free? Is the subscription to the newsletter free? Is the subscription to the newsletter free? Is the subscription to the newsletter free?

Can I have more than one B&B Italia account? Can I have more than one B&B Italia account? Can I have more than one B&B Italia account? Can I have more than one B&B Italia account?

How can I protect my B&B Italia account? How can I protect my B&B Italia account? How can I protect my B&B Italia account? How can I protect my B&B Italia account?

Account & Subscription

Forgot my password

Update my shipping address, billing address or payment method

Find my order number

Newsletter subscription

Shipment & Delivery

Shipping area

White glove delivery

Expected delivery

Track my order

Product warehouse

Shipping cost

Return policy

Product

Product availability

Guarantee

Fabric care and maintenance

Specific products

Services

Design Service

A&D Trade Program

Sample Fabric swatches

B&B Italia Services

Discover more about B&B Italia services: order up to 3 free swatches within our selection of colors and textures. Discover our exclusive services reserved to the A&D Trade, as special conditions, immediate shipping and more. Book an appointment with our Design service that offers personalized solutions to help bring your vision to life.

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