Go to the main content Go to the main menu Go to the search bar Go to the footer

FAQs Account & Subscription

ACCOUNT & SUBSCRIPTION

I created an account but forgot my password. How can I get my password or create a new one?
How can I update my shipping address, billing address or payment method?
How can I delete my B&B Italia account?
What if I don't know my order number?
Is the subscription to the newsletter free?
Can I have more than one B&B Italia account?
How can I protect my B&B Italia account?

Account & Subscription

Forgot my password

Update my shipping address, billing address or payment method

Find my order number

Newsletter subscription

Shipment & Delivery

Shipping area

White glove delivery

Expected delivery

Track my order

Product warehouse

Shipping cost

Return policy

Product

Product availability

Guarantee

Fabric care and maintenance

Specific products

Services

Design Service

A&D Trade Program

Sample Fabric swatches

Discover more about B&B Italia services: Swatches, A&D Trade program and Design Service.

B&B Italia Services

Discover more about B&B Italia services: order up to 3 free swatches within our selection of colors and textures. Discover our exclusive services reserved to the A&D Trade, as special conditions, immediate shipping and more. Book an appointment with our Design service that offers personalized solutions to help bring your vision to life.