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FAQs Shipment & Delivery


Why won’t the ‘Ship to’ address accept my US address?
How does the white glove delivery work?
When can I expect delivery of my online order?
How can I track my order?
Where is the product shipping from?
What is the cost of shipping?
How fast are the products delivered?


Does B&B Italia have a Return Policy?
How to return B&B furniture after delivery?
What if the product is defective?
How much time do I have to return my items?
Do I have to pay to return a product?
How long do I have to wait for my refund?
Can B&B Italia refuse to give a refund?

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Shipment & Delivery

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Fabric care and maintenance

Specific products


Design Service

A&D Trade Program

Sample Fabric swatches

Discover more about B&B Italia services: Swatches, A&D Trade program and Design Service.

B&B Italia Services

Discover more about B&B Italia services: order up to 3 free swatches within our selection of colors and textures. Discover our exclusive services reserved to the A&D Trade, as special conditions, immediate shipping and more. Book an appointment with our Design service that offers personalized solutions to help bring your vision to life.